If you are
a new customer and want to set up a 1300 or an 1800 Number for your
Business, you may be a little overwhelmed by all the options in your account.
We can assure
you; it's straightforward! It only takes a couple of minutes, and once you have
set it up, you can relax and not think about it again!
In this article,
we will assume you are going to put in a call forward to your Mobile or landline.
If you are not planning on call forwarding, you can simply ignore that part.
So you just
created a new account and have no idea what to do. Here is the minimum amount
of things you need to do for your number to work as intended.
- Setup a SIP Trunk (even if you are
not going to use it). This simply allows calls to forward to your mobile or
- Enable Call Forwarding.
- Recharge your Account.
- Purchase a New Number.
- Configure your New Number.
Setup a Register
Based SIP Trunk –Instructions Here
You will need to enable call forwarding on your account by going to My Account > My
and enable the call forwarding option.
now need to recharge your account atleast to cover the cost of the 1300 or 1800
number and to cover your expected calls.
Many customers will start with $10, and this will get everything working
and let you test how awesome the Crazytel Network is!
you can go to "Recharge"
on the left-hand side Menu.
have recharged your account; it's time to buy your new number. To do this, go to
Management > Buy a Number >
Select 1300 or 1800 Numbers from the drop-down
the number that you like and click on "Buy Now." Step Five (And the Last Step!).
Congratulations on buying your new number! Now, all we need to do is put in the call forward, and you are done.
To do this, You will need to go to… Number Management > My Numbers >
Click on the new number you just purchased.
Scroll down a little until you see the First Destination
Change" Type of Forwarding" to "Call Forward"
Enter the number you would like your calls to forward to in the "Forwarding Destination"
It should look something like this: Scroll down and Press SAVE, and you are DONE!