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3CX SMS Integration - V18.0 U7a

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You will need a few things for this to work.

3CX Version 18.0 Update 7 Alpha or newer
Generic SIP Trunk or Generic VoIP Trunk
Crazytel SMS API Key (Located in the portal under SMS Messaging - SMS API)
Ensure you have inbound rules set for the Mobile Numbers

1. Obtain your SMS API Key
Login to your Crazytel portal and navigate to SMS Messaging - SMS API - Create your API Key

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2. Create the API Key
You will be prompted to relogin to your Crazytel Account to create your API Key, and enter your login information in the portal

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Once you have entered your information click create key, it will display your API Key once so store it.

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3. Access your 3cx SIP Trunk
To access the SMS portion of the SIP Trunk you will need to edit your Generic VoIP/SIP Trunk, SIP Trunk - Click on your SIP Trunk - SMS

Enable SMS, enter your Crazytel API Key, enter the following Provider URL https://sms.crazytel.net.au/api/v1/sms/send and copy your webhook URL

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4. 3cx IP Address Whitelisting
to add Crazytel's IP Address range/s to your 3cx IP Blacklist head to Security - IP Blacklist - Add
Add Single IP Address
Network Address - 103.77.233.23
Action - Allow
Description - Crazytel SMS Gateway

And

Add a Range of IP Addresses
Network Addresses - 103.140.134.0
Subnet Mask - /24
Action - Allow
Description - Crazytel Melbourne

And

Add a Range of IP Addresses
Network Addresses - 103.137.56.0
Subnet Mask - /24
Action - Allow
Description - Crazytel Sydney

5. Add the SMS Webhook to your mobile number/s
In the Crazytel portal head to Number Management - My Numbers - Click on your mobile number and scroll to Forward Inbound SMS to
Add SMS Route or edit your existing route
Type of Forwarding - 3cx webhook
SMS Destination - your 3cx webhook url

you can now send and receive SMS's via the 3cx web client

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